Summer sale 25% off using code: SUMMER

FAQS

WHERE ARE YOU LOCATED?

Our offices are located in Barcelona, Spain

WHAT ARE YOUR BUSINESS HOURS?

We are open Monday through Friday from 10:00am to 6:00pm. Our customer service representatives are working to return your call as soon as possible. We highly recommend emailing us if theres any problem with you order or product. For general questions, please email us at hello@bocachicaswimwear.com.

HOW CAN I CONTACT WITH YOU?

We highly recommend emailing us if theres any problem with you order or product. For general questions, please email us at hello@bocachicaswimwear.com.

WHEN ITS MY ORDER GOING TO BE MY ORDER SHIP?

For all orders, domestic or international, once you have received the confirmation email, allow us 1-3 working days for your order to be processed and shipped. You will receive your domestic purchase in 2-5 working days after your order has been placed. For international purchases: Europe 5-10 working days;
Rest of the World, 10-15 working days.

DO I NEED TO CREAT AN ACCOUNT TO BUY IN YOU ONLINE STORE?

No, it's not necessary. However, its the fastest and easiest way to buy and to stay tunned of our new collections, events and offers. 

IM IN BARCELONA CAN I PICK UP MY ORDER?

No, all orders will be sent via post mail. You will receive your domestic purchase in 2-5 working days after your order has been placed.

I PLACED AN ORDER TODAY, WILL IT BE SHIP TODAY?

Please allow us 1-3 working days to prepare your order and ship it. After your order has been placed and depending on the place it will take more or less.

Domestic orders take 2-5 working days.

Europe 5-10 working days

Rest of the World, 10-15 working days.

IT'S BEEN 3-5 DAYS SINCE I PLACED AN ORDER AND DIDN'T RECEIVE ANY CONFIRMATION EMAIL YET.

Please email us to hello@bocachicaswimwear.com and we'll help you. It could be a problem with your payment method.

IS IT POSSIBLE TO RETURN A PRODUCT?

Please read our Shipping & Delivery policy.

 

SIZE
Bocachica Swimwear is currently available in sizes S, M and L.  
Please see the size chart below as a guideline only.  
For further queries Contact us anytime, we are always happy to help.